Personal Effectiveness in the work place – Duration 1 Day
Aim:
To understand the combination of factors which contribute to personal effectiveness and to further develop the skills and techniques needed to build personal impact, influence and effectiveness in dealings with others in the workplace.
- Managing Time and Priorities
- Developing Assertiveness
- Handling conflict and difficult people
- Understanding Personal Style
- Influencing skills
- Building personal profile and impact
- Action Planning
Objectives:
Delegates will be able to:
- Analyse their current effectiveness in the work place
- Know when and how to use assertive communication effectively
- Deal with conflict situations and difficult people
- Know which influencing style(s) to adopt in different situations
- Develop a personal action plan to enhance personal effectiveness in the workplace
Assessment & Certification:
Internal company assessment and certification
Duration
1 Day